After-sales services
We will always remain at your disposal after your purchase. You can always rely on our excellent after-sales services.
Customer disputes
In case of doubt or dispute we will provide you the necessary information for you to contact “Belmed”, a customer service provided by the Belgian Federal Government www.belmed.fgov.be.
Export
All our products are Tax free for non-EU residents in case of export. We provide you all the necessary information and documents for a due tax-refund.
Certificates
We always provide a certificate for every piece of jewellery you purchase.
Moreover, with every diamond above 1 carat, you will receive a gemmological certificate.